Shipping Policy | Delivery Information UAE – Aspire Books

At Aspire Books, we are committed to fast and reliable delivery across the UAE.

Delivery Timeframe
  • Orders are delivered within 24–42 hours from order confirmation.
  • Orders placed before the daily cut-off time are processed the same day.
  • Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Charges 💳
  • AED 15 flat shipping fee for orders below AED 99
  • Free Shipping on orders of AED 100 and above
Special Items

Certain Outdoor Play Equipment, Large Items, or Fixing/Installation Products may require an additional delivery charge due to size, weight, or special handling requirements.

Our team will contact you in advance if any additional charges apply before dispatching your order.
Returns & Exchanges Policy

Your satisfaction is important to us.

7-Day Easy Returns 🔄

You may return eligible items within 7 days of receiving your order.

Returned items must be:

  • Unused
  • In original packaging
  • In resalable condition
  • Accompanied by proof of purchase
Non-Returnable Items ⚠️

The following items cannot be returned:

  • Opened or used stationery sets, Toys
  • Used Products
  • Items damaged due to misuse
Refund Process 💰
  • Refunds are processed within 7–14 working days after inspection of the returned goods, received at our warehouse.
  • Refunds will be issued to the original payment method.
  • Delivery charges are non-refundable unless the return is due to an error on our part.
Customer Support 📞

For assistance regarding delivery or returns, please contact:

Aspire Books Customer Support

Phone: +971561541988

Email: support@aspirebooks.co